Monday, January 28, 2013

Social Media at Local Non-Profits

Timothy VanSlyke explains, "Digital Natives are used to receiving information really fast. They like to parallel process and multi-task. They prefer their graphics before their text rather than the opposite. They prefer random access (like hypertext). They function best when networked. They thrive on instant gratification and frequent rewards. They prefer games to "serious" work."

I work at Girls Inc. of Worcester, a non-profit that caters to girls in grades 5 through 12 that live in the Worcester Area. This age group contains much of the digital natives that VanSlyke explains. I have found it interesting, since beginning my employment, to discuss with the girls the impact of social media, as well understand the social media marketing plan of the organization.



Interestingly, the non-profit is currently revising their social media marketing plan. The national organization recognizes the importance of social media in non-profits. It is understood that social media is "just as important to non-profits as it is for traditional business." It is true that social media in both the non-profit and for-profit industries that social media tools are best used to share and discuss, rather than broadcast.

Something that was interesting, which caught me off guard, is the the girls did not even realize that the very organization they are a part of use the same social media they use at home, like Facebook, Twitter, LinkedIn, and Flickr. Not only that, they were not openly interested in learning about how the non-profit uses social media safely, and to it's advantage.

If one of the main points of the new social marketing initiative at this non-profit, and something important to all social media in 2013 is pulling information out of the audience and getting full audience involvement, I would think that trying to get the members involved would be the first priority. Contrastingly, this initiative is not one of the priorities of the new social marketing plan.

This is just another example of a non-profit that understands the strengths of social media, yet is not thinking about the people first before the opportunities, strategies, and technologies (Li and Bernoff, Groundswell).

I ask, in this first blog post, how it is possible that as adults we analyze the positives and negatives of social media, and dissect how best to manipulate Facebook, LinkedIn, Twitter etc. so these tools can be used to our advantage, yet as digital natives it is difficult to even comprehend the abundance of social media? As digital natives, with forms of social media right in front of them that are easily utilizable, why do the girls have no recognition of the social media used at the non-profit they are participants of?

Lastly, with readily available knowledge about the advantages of social media in both non-profits and for-profits, and proper techniques about how to use the forms of media, why is it still so difficult for non-profit to understand the advantages of the pull system necessary in social media?

Finally, a video that helps us all think about this.