Monday, February 11, 2013

Today in the News...

As my knowledge of social media grows, it is impossible but to think about everything that everyone has to say about it. People all over the Internet, are discussing the Pros of Twitter and the Cons of Facebook, and people are discussing the advantages  of living social and the disadvantages of GroupOn; etc. On the Internet, through blogs and news updates, people are dissecting which media is best for what purpose. One of the issues, it seems, is that everyone has a different thing to say.

In writing this blog post, however, I am just becoming one of the group, and discussing the pros and cons of Facebook as a social media tool. I am trying to attack this from a different perspective though, and analyze what others have to say about it, and then what my reflections are.

Googles overwhelming response...
After typing into Google, "The Pros and Cons of Facebook," I received 6,980,000 results in .22 seconds. This is remarkable, and demonstrates the multitude of the opinions that absorb the Internet regarding Facebook and it's uses.

In order to tackle this I decided to go through the entire first page of results supplied by Google. Google really dominates how Internet users can search the web, so I think it's the fairest way to approach this question.

Hub Pages suggests that Facebook’s best advantages are that it's free, and that it's "the best" medium for communication, while its main disadvantage is that it’s addicting. Clearly this approach is not from the business perspective, but rather the personal.

Facebook itself notes that its fast communication is the best advantage, while its lack of security, or “theft of personal information,” is the biggest disadvantage.

Lorna H. Findlay of Ezine Articles notes that Facebook’s best advantage is its enabling you to find people, while its disadvantage is its overcrowding. Interestingly, BizCentral notes the SAME EXACT qualities- is this a coincidence? I don’t think so.

ShoutMeLoud suggests that Facebook’s best advantage for Business is its enabling businesses to make more profit through networking and marketing, and that its disadvantage is its lack of security.

Lifestyle Lounge lists the largest advantage is that Facebook’s interface is easy to use and orderly, while its first disadvantage is that its interface is boring compared to other social media sites.

After all this is said and done- I think that it’s fair to say that the advantages of Facebook, from a personal perspective, are that you can connect with people that you have never dreamt of before. Facebook enables grandparents and connect with grandchildren, and parents to meet class mates from high school they had ALMOST forgotten about. Its greatest disadvantage, from the personal perspective, is that is can be overwhelming and extremely time consuming.

From the business perspective, I think that it is fair to conclude, based on Groundswell by Li and Bernoff AND these blogs/news articles, that Facebook can be used extremely advantageously to make online communities. By interacting with a company’s audience, rather than just regular updates, a company can build their brand and in-turn increase business revenue. New and aged businesses alike can grow from successful use of Facebook.Contrastingly, if companies do not engage appropriately, than Facebook can be a stagnant form of business growth that just proves to be a waste of time.

In summation of this post, I would like to leave the audience with this. Today in the news Ignite Social Media rates the top 50 Branded Facebook Pages from the beginning of January 2013 to the end. Regularly, Facebook, YouTube, and Coca-Cola make the top three. This past month, however, Blackberry moved up 26 spots, at a HUGE 86%, to #15. CartoonNetwork, at #28, grew 7%, and Amazon, at #29, grew 8%. This really shows how Blackberry ignited a community around its release of the Z10 phone.  The video below demonstrates this hype perfectly. Even though the people are confused in the video, it is funny and creates interest.
Ultimately, people are talking.



I ask in this post, what do you think the advantages and disadvantages of Facebook are? Do you think it’s fair to listen to what people are saying online, or should all people AND businesses make up their own rules, and find how Facebook best works for them?

3 comments:

  1. Provocative post, Katrina. For me, the advantages of FB are (re)connecting with friends and family. However, the disadvantages are steep - loss of privacy, substituting 'virtual' relationships for real time with friends and family, and perhaps most of all - what is FB doing with all that information they are collecting about me and my online behavior. It really freaks me out. That being said, I think each person needs to make that call for themselves. Looking up others' opinions on FB is part of that due diligence, but we each need to assess for ourselves. "because x person or y company does it that way" isn't the best answer for anyone other than x person or y company.

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  2. I agree with Melissa. Everyone needs to figure out what works best for them. Personal or businesses alike. I think, as you've pointed out, there are many pros and cons and users need to decide if one outweighs the other and make their decision with the knowledge of whatever repercussions or consequences they may encounter. It can be a risky business. I love FB for the ability to interact with others I have not seen or spoken to in over 30 years. I also use it as an administrator of a few 'online communities' which is a wonderful way to arrange events within those communities.

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  3. Facebook has always been a hot topic. My experience with Facebook is new, because we can't use it in China. Thanks for your research on pros and cons, it helped me understand it better. Your post also enlightened me with the approach of top 50 Branded Facebook Pages. These are the good examples to look at. Coca-Cola's page is really interesting.

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